Category Carrier Phone Website Policy/Group #
Medical UnitedHealthcare (UHC) 800-842-2982 714347
Advocate4Me UHC Advocate4Me 800-842-2982 714347
FSA Navia 800-669-3539  Employer Code: HTO
Medical (California) Kaiser Permanente CA 800-464-4000

North: 606836

South: 234910

Medical (Canada) Blue Cross 800-355-9133 91650
Medical (Hawaii) Kaiser Permanente 800-966-5955 36324
Medical (Puerto Rico) Triple S Telexpreso 787-774-6060 SP0003127
Medical (Puerto Rico) TeleConsulta 800-981-3241 SP0003127
Dental Aetna 877-238-6200 658727


*Plan Begins 1/2024

Delta Dental

800-422-4234 (DMO Plan)

888-335-8227 ( PPO/ Premium) DHMO: #79724 DPPO: #22512
Vision Vision Service Plan (VSP) 800-877-7195 12286153
Life and AD&D

Reliance Standard Life and AD&D

*Plan ends 12/31/2023

800-351-7500 x4149 GL 96,000
STD / LTD Reliance Standard Short- and Long-Term Disability (STD/LTD) 866-533-3438 STD: G 100,001
LTD: LSC 97,200
Life with LTC CHUBB 855-241-9891  Pin: Your pin will be the last 4 digits of your SSN + last two digits of your birth year (SSSSBB)
EAP ACI Specialty Benefits 855-775-4357 Company Code: RSLI859
Voluntary Benefits Corestream  562-366-4490

Email Support >

Benefits Questions? Your Designated Benefits Advocate (800) 489-1390 Email: Company Name: Hot Topic
Human Resources Benefits Department 626-839-4681 Email:
Fax: 626-609-2306
401(k) John Hancock Retirement Plan Services 800-294-3575 N/A



Hot Topic offers you confidential access to Benefit Advocates who can help you with:

  • General benefit questions
  • Eligibility and coverage
  • Finding a network provider
  • Health care claim or billing issues, when warranted
  • Coverage changes due to life events (marriage, new child, divorce, etc.)

Contact your Benefit Advocate today by emailing or by calling 888-585-5399 between 8:30a.m. – 5:00p.m., Monday through Friday.

Need Claims Assistance? You’ll need to complete a HIPAA Authorization Form to grant your Benefit Advocate permission to work with your insurer and/or healthcare provider(s) to resolve your claims issues. Permission is granted on a limited time basis to only the individuals listed on the form. The form is revocable at any time. Your Benefit Advocate will provide the form to you when needed.

NOTE: Benefit Advocate is a free service provided by Alliant Employee Benefits. You can still contact your Hot Topic Benefits Department via email at