Contacts
| Category | Carrier | Phone | Website | Policy/Group # |
| Medical | UnitedHealthcare (UHC) | 800-842-2982 | uhc.com | 714347 |
| Advocate4Me | UHC Advocate4Me | 800-842-2982 | www.uhc.com/advocate4me | 714347 |
| FSA | Navia | 800-669-3539 | naviabenefits.com | Employer Code: HTO |
| Medical (California) | Kaiser Permanente CA | 800-464-4000 | Kp.kaiserpermanente.org |
North: 606836 South: 234910 |
| Medical (Canada) | Blue Cross | 800-355-9133 | bluecross.ca/ | 91650 |
| Medical (Hawaii) | Kaiser Permanente | 800-966-5955 | www.kpinhawaii.org | 36324 |
| Medical (Puerto Rico) | Triple S Telexpreso | 787-774-6060 | salud.grupotriples.com | SP0003127 |
| Medical (Puerto Rico) | TeleConsulta | 800-981-3241 | salud.grupotriples.com/en/teleconsulta/ | SP0003127 |
| Dental | Aetna | 877-238-6200 | aetna.com | 658727 |
|
Dental *Plan Begins 1/2024 |
Delta Dental |
800-422-4234 (DMO Plan) 888-335-8227 ( PPO/ Premium) |
deltadentalins.com | DHMO: #79724 DPPO: #22512 |
| Vision | Vision Service Plan (VSP) | 800-877-7195 | vsp.com | 12286153 |
| Life and AD&D |
Reliance Standard Life and AD&D *Plan ends 12/31/2023 |
800-351-7500 x4149 | reliancestandard.com | GL 96,000 |
| STD / LTD | Reliance Standard Short- and Long-Term Disability (STD/LTD) | 866-533-3438 | reliancestandard.com | STD: G 100,001 LTD: LSC 97,200 |
| Life with LTC | CHUBB | 855-241-9891 | chubb.benselect.com/enroll/Hottopic | Pin: Your pin will be the last 4 digits of your SSN + last two digits of your birth year (SSSSBB) |
| EAP | ACI Specialty Benefits | 855-775-4357 | rsli.acieap.com | Company Code: RSLI859 |
| Voluntary Benefits | Corestream | 562-366-4490 |
Email Support > hottopicsupport@corestream.com |
|
| Benefits Questions? | Your Designated Benefits Advocate | (800) 489-1390 | Email: benefitsupport@alliant.com | Company Name: Hot Topic |
| Human Resources | Benefits Department | 626-839-4681 | Email: benefits@hottopic.com Fax: 626-609-2306 |
N/A |
| 401(k) | John Hancock Retirement Plan Services | 800-294-3575 | mylife.jhrps.com | N/A |
YOUR BENEFIT ADVOCATE
Hot Topic offers you confidential access to Benefit Advocates who can help you with:
- General benefit questions
- Eligibility and coverage
- Finding a network provider
- Health care claim or billing issues, when warranted
- Coverage changes due to life events (marriage, new child, divorce, etc.)
Contact your Benefit Advocate today by emailing alliantba@alliant.com or by calling 888-585-5399 between 8:30a.m. – 5:00p.m., Monday through Friday.
Need Claims Assistance? You’ll need to complete a HIPAA Authorization Form to grant your Benefit Advocate permission to work with your insurer and/or healthcare provider(s) to resolve your claims issues. Permission is granted on a limited time basis to only the individuals listed on the form. The form is revocable at any time. Your Benefit Advocate will provide the form to you when needed.
NOTE: Benefit Advocate is a free service provided by Alliant Employee Benefits. You can still contact your Hot Topic Benefits Department via email at HTBenefits@hottopic.com.